No PO No Pay Policy

What you need to do  

If you are a supplier to Justice Plumbing, please contact someone in our office with a valid PO number. This PO number should be received prior to shipment of goods or delivery of services or works.

POs are generated only by the Justice Plumbing software system. Invoices received with a valid PO number will then be paid in line with agreed contract terms (usually 30 days from approval).

Any invoices without an official PO number will be returned to you and may delay payment.

We appreciate it may take time in some areas to adapt to this new approach, however once implemented consistently, the move will make a real difference to our ability to manage payment processes more efficiently.

No PO No Pay Frequently Asked Questions (FAQs)  

Justice Plumbing operates a No PO No Pay (No Purchase Order No Payment) stance, which applies consistently to all suppliers, vendors and contractors who provide goods, services and works to Justice Plumbing.

This stance applies to all suppliers/vendors/contractors unless an alternative formal route of engagement has been agreed with in writing by an Owner or Officer of Justice Plumbing LLC.

This stance means all invoices received must quote a valid PO number, which must relate to an approved PO within the Justice Plumbing software system. Valid PO numbers are generally five to six-digits long.

• No PO No Pay requires all invoices submitted by suppliers/vendors/contractors to contain a valid PO number. Purchase orders are only generated by the Justice Plumbing software system and are submitted to suppliers/vendors/contractors prior to delivery or receipt of goods, services or works.
• We recognize that cash flow is important to all businesses. Invoices received with a valid PO number will be paid in line with agreed contract terms. Our standard payment terms are 30 days from authorization and approval of a valid and correct invoice. Invoices received without a valid PO number quoted are likely to be subject to a delay in payment and may be returned to the supplier/vendor/contractor unpaid.
• Valid PO numbers for Justice Plumbing Service & Construction Purchase Orders are five digits long. Valid PO numbers for Justice Plumbing Warehouse/Shop/Package Purchase Orders are six digits long. Valid POs from the Justice Plumbing system are sent to suppliers/vendors/contractors electronically by prior arrangement. The use of names, initials, or any other alphanumeric formats means a PO is not valid.
• You should only accept an order when a valid PO is provided. If you receive an order from a employee of Justice Plumbing without a valid PO number, you should ask the employee to provide one before proceeding.
• All invoices should be emailed to our team. Please be advised that paper invoices will no longer be accepted.
• You should contact the employee who gave the original instruction to supply the goods, services or works and ask them to provide a valid PO number. When a valid PO number is obtained, you should send a replacement invoice, quoting the valid PO number to the email address above. Upon authorization of a correct and valid invoice, the payment terms will be applied.
• Invoices may be disputed for a number of valid reasons. This may include, but is not limited to: – PO number quoted does not match the issued PO – PO number quoted on invoice is closed or complete – Invoice quantities, description, dates or pricing do not match those on the quoted PO number If your invoice has been delayed beyond the expected payment terms agreed, you should contact the employee you agreed the PO with to request the delay is investigated and a response provided to you.
• If you have any further queries regarding this stance, please give us a call.